Customs Portal
Essential information
The Customs Portal offers simple and efficient access to customs services. After registering your company once, you can submit your applications online. Among others, the following online services are available to businesses:
- applications to register a licensed distillery
- agricultural diesel tax relief
- binding tariff information
- EORI number management
- energy and electricity tax (IVVA)
- motor vehicle tax
- participation an certification for ATLAS and EMCS
An overview of the services can be found at the Customs Portal.
All services for businesses
Access possibilities
To fully benefit from the functions of the Customs Portal, use ELSTER to register and log in. This requires an account at www.elster.de, which you have created based on your company's tax number.
More information on registration can be found at the Customs Portal:
Your registration as a business
Advantages
The Customs Portal provides you with various functionalities for comfortable communication with customs:
- secure identification using ELSTER
- access to customs services
- applications can be carried out by representatives
- overview of the status of your applications
- messages sent directly to your account
- retrieval of notices
General user instructions
If you have any questions regarding registration on the portal or the technical requirements for its use, you will find answers and information in the openly accessible help area of the Customs Portal.
General user instructions (in German)
Contact
If you have any questions or problems concerning the Customs Portal, you can also contact the Customs Service Desk.
The Service Desk Zoll can be contacted at:
Phone: 0800 8007-5452 or +49 228 303-26090
(Monday to Friday 8 am - 5 pm, except on statutory holidays)
Fax: +49 22899 680-187584
Servicedesk Zoll contact form (in German)
