Zoll

General Search

specialsearch

Enquiries about procedures that have been initiated or are in progress

To enquire about a current application, the approval of simplified procedures, your customs clearance or other procedures that have been initiated in Germany, please contact the locally competent main customs office (Hauptzollamt) or the customs office responsible for clearance.

German customs do not use tracking numbers for reference. Therefore we cannot provide information based on them. Please ask the transporting company for the exact customs office involved, and for a reference of customs (e.g. an AT number or MRN). You could then contact the customs office.

Contact information on customs offices

Note on web analysis and the use of statistical cookies

In order to improve our website, we would like to analyse usage behaviour and compile access statistics. For this purpose, the web analysis software Matomo completely anonymously collects and evaluates statistical information. We will only store a statistical cookie on your device with your consent, and access device information required for this purpose. At no time will this data be linked to personal data or shared with third parties.

More information can be found in our data protection declaration. You can revoke your consent there at any time.

Data protection declaration

Close