Customs Portal
Essential information
The Customs Portal offers simple and efficient access to customs services. Once registered, you can easily select services in the customs portal and submit applications.
Among others, the following online services are available to citizens:
- applications to register a licensed distillery
- binding tariff information
- EORI number management
- energy and electricity tax (IVVA)
- motor vehicle tax
An overview of the services can be found at the Customs Portal.
All services for private individuals
Possible access methods
To fully benefit from the functions of the Customs Portal, use ELSTER or your ID/residence permit to register and log in.
More information on registration can be found at the Customs Portal:
Your registration as a private individual
Advantages
The Customs Portal provides you with various functionalities for comfortable communication with customs:
- secure identification with ELSTER and identity card or residence permit
- access to customs services
- overview of the status of your applications
- messages sent directly to your account
- retrieval of notices
General user instructions
If you have any questions regarding registration on the portal or the technical requirements for its use, you will find answers and information in the openly accessible help area of the Customs Portal.
General user instructions (in German)
Contact
If you have any questions or problems concerning the Customs Portal, you can also contact the Customs Service Desk.
The Service Desk Zoll can be contacted at:
Phone: 0800 8007-5452 or +49 228 303-26090
(Monday to Friday 8 am - 5 pm, except on statutory holidays)
Fax: +49 22899 680-187584
Servicedesk Zoll contact form (in German)
