Accessibility statement
This accessibility statement applies to the web pages published by the Central Customs Authority (GZD) under the www.zoll.de domain.
As a public body within the meaning of Directive (EU) 2016/2102, we strive to make our website accessible in accordance with the provisions of the Equal Opportunities for Disabled Persons Act (Behindertengleichstellungsgesetzes des Bundes - BGG) and the Ordinance for creating barrier-free information technology (Barrierefreien-Informationstechnik-Verordnung - BITV 2.0) for the implementation of Directive (EU) 2016/2102.
Fulfilment of compliance requirements
Accessibility requirements are derived from section 3(1) to (4) and section 4 BITV 2.0, which was enacted on the basis of section 12d BGG.
The Federal Monitoring Agency for Accessibility of Information Technology (Überwachungsstelle des Bundes für Barrierefreiheit von Informationstechnik - BFIT-Bund) subjected the website www.zoll.de to a simplified audit in January 2021 pursuant to section 12c of the Equal Opportunities for Disabled Persons Act (Bundesbehindertengleichstellungsgesetz - BGG). This included the verification of digital documents (files for download).
The identified incompatibilities will be resolved step by step.
The PDF documents currently marked as "not accessible" on www.zoll.de will be successively replaced by accessible documents or supplemented by accessible alternative versions.
Date of creation
This statement was prepared on 12 August 2020 and last revised on 12 November 2024.
Report accessibility issue: Editorial office contact
Would you like to inform us about existing accessibility issues or ask about the measures implemented to ensure accessibility? You can reach the people responsible for the editorial department of www.zoll.de via the following contact options.
Generalzolldirektion
Internetredaktion
Phone: 0351 44834-222
Email: redaktion@zoll.de
Or use the feedback form provided:
Report accessibility issu
Arbitration
If no satisfactory solution has been found even after you provided feedback to the above-mentioned contact, you can turn to the Arbitration Service pursuant to section 16 BGG. The Arbitration Service has the task of providing support to settle disputes by extrajudicial means in the event of conflicts on the subject of accessibility between persons with disabilities and federal public authorities.
An arbitration procedure is free of charge. There is no need to have a legal counsel involved.
For more information on the arbitration procedure and the ways in which it can be initiated, please consult:
www.schlichtungsstelle-bgg.de
You can contact the BGG Arbitration Service directly at:
info@schlichtungsstelle-bgg.de
Content in sign language and plain language
You may view the basic content of the accessibility statement in German sign language or in German plain language as well.
Here you can see the accessibility statement in:
Sign language (German)
Plain language (German)
